Privacy Policy

The following document sets forth the Privacy Policy for The BentoNet’s website,


Personal Information

The BentoNet recognises the importance of protecting the privacy of personal information collected about users of our site.

The Personal information that we collect from you includes: information that you provide when registering with our website, including your email address; information you provide when using the services on our website, including your name, address, telephone number, and card details; and any other information you choose to disclose to us.


Sharing of your personal Information

We work with other companies to provide services, including but not limited to processing of transactions and customer freight shipping. These companies will only receive the information they need to deliver the service, and The BentoNet will make reasonable precautions to ensure that these companies comply with confidentiality and privacy obligations.

All our website trade transactions are handled by our listed bookstores, which in turn use our print on demand provider, IngramSpark. You can review IngramSpark’s policy at We will share information with listed bookstores and IngramSpark that is only necessary for the purpose of processing book orders, refunds, and dealing with complaints and enquiries with regard to book publishing and print on demand.

All our website financial transactions are handled by our payment services provider, BrainTree. You can review BrainTree’s policy at We will share information with BrainTree that is only necessary for the purpose of processing payments, refunds, and dealing with complaints and inquiries with regard to payments.


Use of Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Personal Information that you submit will only be used for the purpose for which it is submitted. This includes but is not limited to: sending email notifications you have specifically requested; send you our email newsletter, if you have subscribed to it; deal with inquiries and complaints regarding our website;

When you use the website we also collect aggregate data for session management and site development purposes: we may collect the following non-personally identifiable information, including but not limited to browser type, version and language; operating system, pages viewed, page access times, and referring website address. This information is collected solely for the purpose of measuring visitor traffic and trends, and for delivering customised content for you while you are visiting this site.

We may occasionally use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will adhere to our updated practices.



Personal information may be disclosed as required by law or in special situations where The BentoNet has reason to believe that doing so is necessary to identify, or bring legal action against anyone damaging, injuring, or interfering with The BentoNet’s rights and property, or anyone else who could be harmed by such activities.



The BentoNet strives to ensure the security, integrity and privacy of personal information submitted to this website. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. Although we aim to protect your personal information, we cannot guarantee the security of any information you may transmit to us, or our transmissions to you.


How we use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Access to Your Personal Information

You can access your personal information or instruct us to delete your personal information by using any one of the methods described below.


Contact Details

Write to us care of:

Privacy officer – The BentoNet